Frequently Asked Questions
Everything you need to know about your Reilly titanium journey.
Why should I choose a titanium frame over carbon or aluminum?
Titanium offers the ultimate balance of weight, strength, and ride quality. Unlike carbon, it is incredibly impact-resistant and will not fatigue over time. It provides a 'supple' ride that dampens road vibration while remaining stiff enough for high-performance racing.
Do you offer international shipping for your bikes?
Yes, we ship Reilly bikes and frames worldwide. All international shipments are securely crated and fully insured. Please note that customs duties and local taxes may apply depending on your country of residence.
What is the lead time for a custom-built Reilly bike?
Standard framesets typically ship within 5-7 business days. For full custom builds or bespoke geometry, the lead time is generally between 8 to 12 weeks, depending on the complexity of the specification and component availability.
What kind of warranty comes with a Reilly frame?
We offer a lifetime warranty on all Reilly titanium frames for the original owner. This covers manufacturing defects and material failures, reflecting our confidence in the craftsmanship and durability of our Grade 9 3AL-2.5V titanium.
Can I test ride a bike before making a purchase?
Absolutely. We encourage test rides at our main showroom or through our network of authorized dealers. Please contact our support team to book an appointment and ensure we have your specific size and model ready.
How do I maintain the finish of my titanium frame?
One of the best features of titanium is its ease of maintenance. For brushed finishes, a simple wipe down with soapy water or a specialized titanium cleaner will restore its luster. Minor surface scratches can often be buffed out with a Scotch-Brite pad.